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Cookie policy

Effective date:

We use cookies and similar storage sparingly. The list is short, mostly essential, and the analytics we do run is privacy-respecting by default. This page itemises every cookie and localStorage key the running application sets, and explains how to manage your choices.

What cookies are

Cookies are small files saved by your browser when you visit a website. They let a service recognise your browser on a return visit, keep you signed in, and remember preferences across pages. We also use comparable browser storage technologies, particularly localStorage, which works similarly but stays on your device until cleared rather than being attached to each request.

For brevity, this page uses "cookies" to cover both true cookies and equivalent browser storage. The per-cookie table below marks the type for each entry.

How we categorise them

UK law and ICO guidance group cookies into broad categories: essential (required to deliver the service), analytics (measuring usage), preferences (remembering settings), and third-party (advertising, social embeds). The service today uses only essential, analytics and preferences cookies. We do not use advertising or cross-site tracking cookies.

Cookies we set

The following list is the full inventory of cookies and localStorage keys the running application sets. Each entry names the key, what it does, the type, the duration, and the provider.

  • better-auth.session_token — Authenticated sign-in session for the workspace; cookie; rolling, expires after the session timeout configured by Better Auth; House It (via Better Auth).
  • _vercel_visitor — Anonymous visitor identifier set by the Vercel hosting platform to associate a request with a deployment; cookie; session; Vercel Inc.
  • house-it-analytics-consent — Stores your response to the analytics consent banner so we do not ask again; localStorage; persistent until cleared; House It.
  • theme — Stores your light, dark, or system theme preference for the interface; localStorage; persistent until cleared; House It (via next-themes).

When the inventory changes — a key added, removed, or repurposed — we update this section and bump the effective date at the top of the page.

Third-party cookies

Some flows hand off briefly to third-party providers, which may set their own cookies on their own domains during the handoff:

  • Stripe Checkout — Sets cookies on stripe.comwhile you complete a payment, used for fraud prevention and session continuity. These cookies are governed by Stripe’s own cookie policy, not by House It.
  • Vercel Analytics and Vercel Speed Insights — Cookieless by default. They sample page views and page-load performance without setting a tracking cookie or linking requests across sites.

We do not use advertising cookies, social-network embed cookies, or cross-site tracking cookies on the marketing site or inside the product.

Browser controls

All modern browsers let you block, delete, or audit cookies and local storage. The control is usually under Settings → Privacy or Settings → Site data. If you block essential cookies, sign-in to the workspace and the tenant portal will stop working — these cookies are required to authenticate you to the service.

Do Not Track

Some browsers send a Do Not Track (DNT) signal. There is no settled UK industry standard for how a service should respond to DNT, so we do not currently change behaviour based on the DNT header. Our analytics is privacy-respecting by default and is gated by the consent choice you make in the consent banner.

Changes to this policy

We update this page when we add or remove a tracking tool, rename a cookie, or change its purpose. Check the effective date at the top of the page for the current version.

Contact

For cookie-related questions, email privacy@houseit.co.uk. For the broader picture of how personal data is handled, see the privacy policy.