Terms of service
Effective date:
These terms describe how House It works for letting agents in the United Kingdom. By creating an account you agree to them.
The agreement
This agreement is between you, acting for your letting business, and House It Ltd, a company registered in England and Wales. It covers your use of the House It service, the marketing site and any related tools we publish.
Who can use House It
House It is built for small letting agents operating in the United Kingdom. You must be at least eighteen, authorised to enter this agreement on behalf of your business and able to meet UK compliance rules for property management.
Your account
You are responsible for the people you invite into your company workspace and for the actions they take. Keep sign-in details private and tell us straight away if you suspect an account has been misused.
Subscriptions and billing
Paid plans renew on a monthly cycle unless you cancel. Prices, invoices and payment history live inside the billing area. We give thirty days of written notice before changing plan pricing for existing customers.
Acceptable use
Do not use House It to send unlawful messages, store data you are not allowed to hold or interfere with the platform. We may suspend an account that puts tenants, landlords or our systems at risk.
Your data
You remain the controller of the tenant and property data you put into House It. We process that data on your behalf to run the service, in line with the privacy policy and the GDPR notice.
Ending the agreement
You can cancel a subscription at any time from the billing area. We may end the agreement if payment fails for more than fourteen days or if the acceptable-use rules are broken.
Liability
House It is provided on a best-efforts basis. Our total liability in any twelve-month period is capped at the fees you paid in that period. Nothing in this agreement excludes liability that cannot be excluded under UK law.
Governing law
These terms are governed by the laws of England and Wales. Disputes are settled in the courts of England and Wales unless a mandatory UK consumer rule says otherwise.
Contact
For questions about these terms, email legal@houseit.co.uk.